The new ReplyButler 4.00 is available and brings great news. The biggest one is the support for the plentyMarkets shop system. If you’re running such a shop, you’ll see immediately the key data for each e-mail: customer number, address, order number, status and package number.
The text modules can also use the shop system’s data. Such a text module might for example automatically include the package number of the customer’s most recent order. If that’s not enough there’s a hotkey to bring you from the e-mail or e-mail list to the customer page in your shop administration.
Furthermore the text modules can now include images and add new recipients to the e-mail.
And if you’re using a different CRM / shop system, you can configure the mentioned features yourself manually.