New Version of our e-mail helpdesk tool

Yes, version 1.29 is out and brings some improvements and bug fixes. It’s amazing how many detatils there are to consider and what variaty of things people write into the field where their name should go (making the work for ReplyButler difficult).

So, the name and language recognition where improved in this release once again to give you the perfect help desk experience. If YOU encounter one of these problem e-mails when doing your e-mail support with ReplyButler, please drop us a line and include the problem e-mail and we’ll get YOUR special case fixed, too. 🙂

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