Archive for the ‘ReplyButler’ Category

How to find out if you’re using Word as e-mail editor

Monday, January 8th, 2007

Word? No, I use Outlook. That’s what some people say, not knowing that they DO use Word to edit their e-mails And how can they know? It’s nearly invisible in Outlook! Here’s how:

  • In the Outlook main window choose Tools / Options.
  • Go to page “Mail Format”.
  • Here you can see the option “Word as Editor”.

If you want to use ReplyButler you have to deactivate Word here, sorry. And personally I think that’s better anyway. Because otherwise you may be affected by potential Word security issues just by reading your e-mails…

Doing support with canned texts III

Thursday, January 4th, 2007

ReplyButler can store canned texts, which is great for support work. If you have many texts, you can manually train it to find the right text for you.

By default the software tries to learn when a canned text fits from the e-mails that you insert it into, but you can also manually specify keywords. To do that, edit the canned text and go to the second tab. Here you can edit keywords and choose relevancy criteria.

Example: You have a price list that you send customers who are asking for it. Then enter the keywords “price”, “prices” and “pricelist” and tell the software that this canned text is relevant if any of these words occur in the e-mail. Next time that you get an e-mail questioning for prices, don’t search the menus for your text. Just open the context menu -there it is.

Give it a try and download ReplyButler now.

Doing support with canned texts II

Wednesday, December 27th, 2006

ReplyButler can store canned texts, which is great for support work. But if you’re really into this and your text collection grows, it will get difficult for you to find the right text.

The solution? Use folders!

ReplyButler supports folders that contain the canned texts or even other folders. This allows you to organize your texts into nice groups with speaking names. You can even assign each text 2 icons. One normal icon (like an image of an e-mail) and an overlay icon (like a yellow exclamation mark). Both icons are displayed together as one when you look at the menu with the clip texts.

Doing support with canned texts I

Wednesday, December 20th, 2006

ReplyButler has the nice feature of automatically addressing the recipient of an answer correctly. But even nicer (and perhaps less-know) is its integration with canned texts. You can store your canned texts into ReplyButler and thus in Outlook and choose the right text directly from your email window. These texts can save you a LOT of work if you’re doing support for a product or answer the e-mails for a website. Type your answer just once and re-use it many times.

Canned text in Outlook

Organizing text modules

Friday, December 15th, 2006

A new version of ReplyButler is out, and it makes the organization of your text modules much easier. Since many version the program did already include icons you could assign to your text modules. Now, these icons are much better organized, into nicer groups. Like all time-related icons next to each other.

That’s how it looks:
Organize your text modules

Try the free demo.

New ReplyButler version

Saturday, December 9th, 2006

Yes, I admit, its one if my favourite program. And there’s a new version for ReplyButler out, version 1.23. Most of the changes are internal things, but the recognition of dutch names (with their “te” and “van de” has been improved).

And if you don’t know our perfect Outlook add-in by now, here’s a screenshot:
ReplyButler - Easier Outlook handling

To get the latest version of the Outlook add-in click here. Or get more information on the Outlook tool here.

New Bundle: Outlook Convenience Bundle

Friday, December 8th, 2006

Well, not all Outlook users may need a sync software, but we can also offer other interesting programs:

1-Click Duplicate Delete for Outlook
(a program for finding and removing duplicate e-mails, contacts, etc. in Outlook)

ReplyButler
The perfect Outlook add-in for canned texts and power-cllipboard users.

And now you can buy both programs together in the “Outlook Convenience Bundle” and get a great 20% discount. Currently it’s not yet in official price list, blog reader get it first. Click here to get 20% discount.

When delayed Outlook messages don’t get sent

Saturday, November 25th, 2006

There’s a feature in MS Outlook that most people don’t know. When writing an e-mail you can specify that you don’t want to send it immediately, but at a certain time. If you’re using an Exchange Server the message will be sent at the correct time, even if you PC isn’t switched on.

Activating this feature is a bit cumbersome. In your e-mail, choose “View” / “Options”. There you’ll find the necessary dialog items.

But there’s also a fallacy here:
The delayed items are waiting in your outbox and if you double-click to check what strange thing is waiting in your outbox and then CLOSE the message after reading it, it won’t be sent out at all. You’ll see that it won’t be in italics either.

Trick I:
To get it sent out again at the correct time, you’ll have to open the item again and SEND it again. Then it will work.

Trick II:
If you use ReplyButler, you can use the “Send Later” button and get a nice menu which is much easier to use than the hassle with the options dialog.

Send E-Mail later

New ReplyButler version

Tuesday, November 21st, 2006

Once again, another version of the Outlook Poweruser utility. The change is small, but important:

The auto-recognition of your name is improved. This is needed to automatically sign your e-mails correctly. Give the new version a try: ReplyButler (Freeware Edition)

New ReplyButler release

Friday, November 17th, 2006

ReplyButler Version 1.21 is out, and it has GREAT new features:

  • Change the subject when inserting a Cliptext
  • Cliptexts now support FormatedText
  • and lots of details ….

Do you need that program?

YES! If you write a lot of e-mails, because the program makes answering quicker by pre-write the addressing with the name (“Hello Peter,”).

YES! If you write to a lot of different people. Because you WILL be typing the same thing over and over. And ReplyButler can save your time here.

And most of all, it’s free, at least the basic features are free foreever. Great plugin, great value, download the Outlook-add here.

Try it, and tell me if you like it. 😉